Privacy Policy – PawziePocket™

Last Updated: 2 November 2026

At PawziePocket™, your privacy matters to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you visit or purchase from our website, we may collect the following information:

• Name and surname.

• Billing and shipping addresses.

• Email address and telephone number.

• Payment and transaction information.

• Order history and purchase details.

• IP address, browser type and website usage information.

Payment card details are generally processed securely by our payment providers rather than stored directly by PawziePocket™.

2. How We Use Your Information

We use your personal information to:

• Process and fulfil customer orders.

• Arrange shipping and delivery.

• Send order confirmations and tracking updates.

• Respond to customer enquiries.

• Improve our website and shopping experience.

• Prevent fraudulent transactions.

• Send marketing communications where you have provided the required consent.

3. Sharing Your Information

We may share necessary information with trusted third-party service providers to operate our business, including:

• Shopify, which powers our online store.

• Payment processors.

• Shipping and delivery companies.

• Website analytics providers.

• Customer support and marketing platforms.

These providers only receive information necessary to perform their services, subject to applicable data protection requirements.

We do not sell your personal information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember shopping preferences, analyse website traffic and support advertising activities.

You can manage or disable cookies through your browser settings and, where available, our cookie preference tool.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, meet legal obligations, resolve disputes and enforce our agreements.

6. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Withdraw consent to marketing communications.

• Object to or restrict certain processing activities.

• Request a copy of your personal data.

Customers in the European Economic Area may also have the right to lodge a complaint with their local data protection authority.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

11. Contact Us

For questions about this Privacy Policy or how your information is handled, contact:

Brand: PawziePocket™
Email: [Your Customer Support Email]
Website: [Your Website URL]